Critical Engineering Technician

Location: The Woodlands, Texas
Functions: Data Center Operations

The Critical Engineering Technician - conducts extensive hand-on operations and maintenance work in a critical facility environment. Work includes installation, repair, and maintenance of critical and non-critical electrical, mechanical, and plumbing/piping equipment, machinery and controls located in the interior and exterior of building. Monitors operations and conducts a routine and on-going assessment of the building systems operations and performance. Performs tests, rounds and analyzes data to ensure the proper functioning of departmental equipment. Work requires strong formal conduct of operations skills, technical expertise, personal accountability, and flawless execution of work activities, and safety standards commensurate with a high-risk critical environment and associated expectations for exceptional customer satisfaction and confidence.

At Stream, we realize that our success begins and ends with our people. As a result, we work hard to attract and retain the best talent in the industry. These high-caliber professionals ensure that Stream Data Centers maintains 100% uptime while coming together to create a distinct culture that is best summarized by our firm’s values: Nice. Smart. Honest. Passionate.


  • Strong knowledge of safety requirements within the work environment (OSHA, NEC, NFPA70E)
  • Strong knowledge of Chiller Water Systems and design.
  • Strong knowledge of CRAH, CRAC, Condenser designs and operations.
  • Strong knowledge of maintaining HVAC systems through routine preventive maintenance, and corrective repairs in a critical environment.
  • Strong knowledge of refrigerant cycle, and refrigerant handling.
  • Strong knowledge of all EPA regulations.
  • Strong understanding of critical infrastructure and their redundancies (N, N+1, 2N, Tier levels, and failover systems).
  • Knowledge of escalation procedures in a critical environment, and the ability to effectively communicate critical issues.
  • The ability to effectively determine RCCA in a critical environment.
  • Knowledge of CMMS, BMS, DCIM, and EPMS.
  • Strong understanding of the power and cooling requirements for critical IT loads, and the ability to effectively determine the requirements.
  • Proficient in Microsoft Office (Excel, Word, Visio), Adobe.
  • Strong knowledge of blueprints, and schematics.
  • Oversee vendor work.
  • Knowledge of fire systems and their functions in a critical environment.
  • Strong writing skills, with the ability to create detailed MOP’s, EOP’s, and SOP’s.
  • Knowledge of Security procedures in a critical environment.
  • Perform hands on repairs to electrical systems in a critical environment.
  • On call available to respond to critical issues.

Essential Functions

At the direction of the Critical Facilities Manager, maintains, monitors, and performs preventive, predictive, and corrective maintenance on critical equipment, which may include the following: mechanical (including, but not limited to, HVAC, computer room air conditioners, chillers, and plumbing) electrical (including, but not limited to, UPS, DC battery systems, PDU, generators, transfer switches, and switchgear), cabling (including, but not limited to, data and voice, broad band), fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV). Other responsibilities include, the operation and maintenance of non-critical equipment such as refrigeration, heat exchanger, HVAC, electrical, hot water systems. The CET also, monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and adjust where necessary, through controlled measures, to ensure proper operation of equipment. The CET will also be responsible for writing Method of Procedures, Emergency Operating Procedures, and overseeing their execution.


  • Perform all work in strict accordance with Stream Data Centers critical operating procedures, standard operating procedures, and maintenance work instructions.
  • Read blueprints, schematics, and effectively resolve equipment issues.
  • Oversees all work efforts (including 3rd party contractors) for the safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment.
  • Disables and enables fire alarm control panels and systems.
  • Create and execute work orders, through the CMMS for preventative and corrective maintenance on critical systems and building physical structure.
  • Consult with Critical Facilities Manager to order necessary materials to complete all maintenance and perform necessary repairs work.
  • Finalize work orders by completing necessary documentation in the CMMS.
  • Ensure all preventive maintenance, and corrective maintenance records are reviewed and stored properly.
  • Available to cover 24/7 onsite shifts in the event of unplanned emergencies.
  • Respond to on call issues and escalate to the Critical Facilities Manager.
  • Perform BMS operations, and effectively analyze data to ensure proper functions of all critical systems.
  • Analyze power and cooling efficiency and maintain adequate PUE throughout the facility.
  • Perform RCCA analysis and report to the Critical Facilities Manager.
  • Comply with Stream Data Centers departmental policies, and HSE policy and procedures.


  • Oversee and manage various vendors to complete preventive and corrective maintenance


  • High School diploma or GED equivalent.
  • 3+ years’ experience in critical environment operations, maintenance, and/or engineering supporting critical facilities operations.

Special Requirements

EPA Certification, Universal EPA Certification, Journeyman HVAC Technician, HVAC Contractor License, or Completion of Navy Nuclear Training Program.

Ability to read, comprehend, and execute MOP’s, SOP’s, EOP’s, RCCA, blueprints, schematics.

Not Required

Requires the ability to analyze the operation of various systems, their redundancies, and determine the cause of any anomalies / malfunctions and initiate corrective action as required.

Basic skills in computer applications and software such as MS Office.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job