Critical Facilities Support Specialist (Assistant Property Manager)

Location: Dallas, Texas (Headquarters)
Functions: Administration, Property Management, Technical Operations

The Critical Facilities Support (CFS) position is responsible for assisting the operations and property management team with building functions for a single facility, campus or local portfolio. The Critical Facilities Support will provide administrative support to the Critical Facilities Manager and operations team, manage office functions including: work order coordination, security badge and building access, database management, daily office operations, vendor management and invoice processing. Additionally, the CFS, under the supervision of the Critical Facilities Manager, will manage all outside contractors in support of the operations team, including maintaining records and contracts, coordinating project activities, and providing scheduling support.

At Stream, we realize that our success begins and ends with our people. As a result, we work hard to attract and retain the best talent in the industry. These high-caliber professionals come together to create a distinct culture that is best summarized by our firm’s values: Nice. Smart. Honest. Passionate. More information on the firm is available on the About Stream page.


  • High school diploma or general education degree (GED) required.
  • Minimum of two years of commercial real estate or data center experience and/or training.
  • Ability to work in a fast-pace and deadline-oriented environment
  • Attention to detail
  • Strong interpersonal skills
  • Strong written and verbal communication skills
  • Strong organizational skills
  • Proficiency with MS Word and Excel; Experience with Yardi software is a plus
  • Mathematical aptitude

Essential Functions


  • Assist Critical Facilities Manager and Property Manager with various facility reports.
  • Building Inspections.
  • Vendor management and tracking of Certificates of Insurance.
  • Create service contracts for review.


  • Yardi invoice processing and GL coding.
  • Assist with monthly accrual reporting
  • Work with vendors on outstanding invoices/payments
  • Validate vendor contract rates
  • Responsible for creating customer billings/invoices
  • Tracking AR (account receivables)
  • Posting and batching AR/AP (accounts payable) in Yardi (accounting software)


  • Create Purchase Orders.
  • Vendor set up, coordination and interface.


  • Conducts variance research and report explanations.
  • Input budget/forecast data.
  • Assist with budget/forecast information.
  • Conduct expense report audits or research, where applicable.
  • Running Reports in Yardi
  • Calculate simple formulas in Microsoft Excel.


  • General office & administrative support
  • Responsible for meeting minutes.
  • Business card and uniform orders.
  • Support team with Microsoft Office Suite.
  • Onboarding support for new hires.
  • Site specific training record keeping.
  • Communication support.
  • Site document control and records management, including assisting with asset warranty information.
  • Ordering materials and supplies.
  • WO (work order) status and support on-time execution reporting.
  • Issue, close, and reassign WOs as required.


  • Work Order deep dives, analysis, and reporting for regional data.
  • Maintain regional equipment lists and ensure up to date.


Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.
Errors in judgment may cause short-term impact to co-workers and supervisor.