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Managed Service

Managed Service refers to the practice of transferring day-to-day management of IT responsibilities to a trusted managed service provider (MSP).

A managed service arrangement can be a strategic way for companies to enhance and streamline their operations around the IT life cycle. The service provider — typically a data center or other IT vendor — remains accountable for the functionality and performance of the managed service. Under this model, the provider delivers a defined set of services to the client — either proactively, or as they determine the services are needed.

Managed services may include:

  • Managed security solutions
    • Managed firewall
    • Intrusion detection and prevention (IDS/IPS)
    • Web application firewall
    • Managed VPN services
    • PCI DSS complete
  • Managed network solutions
    • IP bandwidth
    • IP addressing
    • DNS
    • Remote office connectivity
    • IPv6 addresses
    • Site-to-site transport

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