Managed Service
Managed Service refers to the practice of transferring day-to-day management of IT responsibilities to a trusted managed service provider (MSP).
A managed service arrangement can be a strategic way for companies to enhance and streamline their operations around the IT life cycle. The service provider — typically a data center or other IT vendor — remains accountable for the functionality and performance of the managed service. Under this model, the provider delivers a defined set of services to the client — either proactively, or as they determine the services are needed.
Managed services may include:
- Managed security solutions
- Managed firewall
- Intrusion detection and prevention (IDS/IPS)
- Web application firewall
- Managed VPN services
- PCI DSS complete
- Managed network solutions
- IP bandwidth
- IP addressing
- DNS
- Remote office connectivity
- IPv6 addresses
- Site-to-site transport
Remote hands and smart hands