Managed Service refers to the practice of transferring day-to-day management of IT responsibilities to a trusted managed service provider (MSP).

A managed service arrangement can be a strategic way for companies to enhance and streamline their operations around the IT life cycle. The service provider — typically a data center or other IT vendor — remains accountable for the functionality and performance of the managed service. Under this model, the provider delivers a defined set of services to the client — either proactively, or as they determine the services are needed.

Managed services may include:

• Managed security solutions
  • Managed firewall
  • Intrusion detection and prevention (IDS/IPS)
  • Web application firewall
  • Managed VPN services
  • PCI DSS complete
• Managed network solutions
  • IP bandwidth
  • IP addressing
  • DNS
  • Remote office connectivity
  • IPv6 addresses
  • Site-to-site transport

Remote hands and smart hands